Privacy Policy

1. General Provisions.

1.1 This Personal Data Privacy Policy (hereinafter — the Policy) applies to all personal data that are collected on this website (hereinafter — the Site), from the user (a person who has filled out a feedback form, using other services of the Site, in particular in the course of: sending feedback or questions, ordering products or services, participating in advertising and marketing campaigns or promotions and / or other interaction (hereinafter — the Services).

1.2 By filling out the feedback form located on the page of the Site where the feedback form is placed, as well as by indicating their personal data when using other services of the Site, the User agrees with this Policy and the terms of processing and transfer of their personal data specified in it. User’s consent to provision, processing and transfer of his Personal Data to the Company in accordance with the Policy is full and unconditional.

1.3 Visitors of the Website should refrain from filling out the form and/or using other services of the Website, in case of disagreement (full or partial) with the Policy, as well as disagreement to provide personal data.

1.4 The consent given by the user includes consent to the collection, systematisation, accumulation, storage, clarification (update, change), use, transfer within the Company or to a service provider that undertakes to comply with the terms of the agreement on the protection of personal data, for the purpose of sending information materials or for advertising purposes, cross-border transfer, blocking, depersonalisation, destruction of personal data.

1.5 The consent given by the user covers the following personal data: surname, first name and patronymic, e-mail address, contact phone number, payment details.

1.6 The period of validity of the user’s consent is unlimited, however, the user has the right to withdraw this consent at any time by sending a written notice to the e-mail address indicated on the «Contacts» page with the note «withdrawal of consent to the processing of personal data».

1.7 For specific Services provided by the Company, the Company may publish additional provisions supplementing this Policy.

2. Personal data of users, which are received and processed by the Company.

2.1 For the purposes of this Policy, the User’s personal data shall mean:

2.1.1 Personal data that the user provides about himself/herself, when filling in the feedback form on the Site, when using other services of the Site, when registering (creating an account) on the Site or in the process of using the Services provided by the Company. Relevant information is clearly labelled, including, in particular, surname, first name and patronymic, e-mail address, contact phone number, payment details. Other information is provided by the user at his/her discretion.

2.1.2 Other information about the User, the collection and/or provision of which is determined by the Company for the provision of individual Services additionally, as explicitly stated when ordering individual Services.

2.2 The Company assumes that the user provides reliable personal data.

2.3 The Company assumes that the User has the right to provide Personal Data.

3. Google Analytics and Yandex.Metrica.

3.1 We use Google Analytics and Yandex.Metrika to collect information about your use of the Site, such as how often users visit the Site, the pages visited, and the sites users were on before coming to this Site. Google Analytics and Yandex.Metrika only collects the IP addresses assigned to you on the day you visit this Site, not your name or other identifying information.

3.2 Google Analytics and Yandex.Metrica place a persistent cookie on your web browser to identify you as a unique user the next time you visit this Site. This cookie cannot be used by anyone other than Google, Inc and Yandex respectively. The information collected by the cookie will be transmitted to Google and stored on Google’s servers in the United States or Yandex.

3.3 We use the information collected through Google Analytics and Yandex.Metrics only to improve the services on this Site. We do not combine the information collected through Google Analytics and Yandex.Metric with personal information.

3.4 Google and Yandex may use and transfer to third parties the information collected by Google Analytics and Yandex.Metrics about your visits to this Site, subject to the Privacy Policy of Google and Yandex. You can prevent Google Analytics and Yandex.Metrics from recognising you on repeat visits to this Site by disabling Google Analytics and Yandex.Metrics cookies in your browser or you can use Google Analytics Blocker .

4. Purposes of processing users’ personal information.

4.1 The Company processes only those personal data that are necessary to provide and improve the quality of the Services.

4.2 The Company may use the User’s Personal Information for the following purposes:

4.2.1 Identification of the party within the framework of the Service provision.

4.2.2 Providing personalised Services to the User.

4.2.3 Improving the quality of the Services and developing new ones.

4.2.4 Conducting statistical and other studies based on anonymised data.

5. Transfer of the user’s personal data to third parties.

5.1 The user’s personal data shall be kept confidential, except in cases of processing personal data to which the user has granted access to an unlimited number of persons or at the user’s request.

5.2 The Company has the right to transfer the user’s personal information to third parties in the following cases:

5.2.1. the User has given his/her consent to such actions.

5.2.2 The transfer is necessary to achieve the goals, implement and fulfil the functions, powers and duties assigned to the Company by the legislation of the Russian Federation.

6. Measures applied to protect users’ personal data.

6.1 The Company shall take necessary and sufficient organisational and technical measures to protect the user’s personal data from unlawful or accidental access, destruction, modification, blocking, copying, distribution, as well as from other unlawful actions with personal data of third parties.

7. User Rights and Responsibilities.

7.1 The Company takes reasonable measures to maintain the accuracy and relevance of the personal data held by the Company, as well as to delete outdated and other inaccurate or redundant personal data, however, the User is responsible for providing accurate information, as well as for updating the provided data in case of any changes.

7.2 The User may at any time change (update, supplement, block, destroy) the personal information provided by him or its part, as well as the parameters of its confidentiality by contacting the Company.

7.2.1 The User has the right to withdraw consent to the processing of personal data by the Company at any time by sending a written notice to the e-mail address specified on the «Contacts» page with the note «withdrawal of consent to the processing of personal data», in this case, the withdrawal of consent to the processing of personal data by the User will result in the deletion of the User’s account from the Site, as well as the destruction of records containing personal data in the Company’s personal data processing systems.

7.3 The User has the right to receive information regarding the processing of his/her personal data by the Company.

7.4 To fulfil the provisions in clauses 6.2 and 6.3 of this Policy, the Company may require confirmation of the user’s identity by requesting such confirmation in any form not contrary to law.